1. Agreement to Terms
By accessing and using Elite Travel Crafters services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Service Description
Elite Travel Crafters provides luxury travel planning and concierge services including but not limited to:
- Custom travel itinerary planning
- Accommodation and transportation booking
- Activity and experience reservations
- 24/7 travel support and concierge services
- Travel consultation and advisory services
3. Booking and Payment Terms
3.1 Service Fees
Our planning fees are non-refundable and due upon agreement to proceed with our services. Additional costs for bookings, accommodations, and activities are separate and will be clearly outlined in your proposal.
3.2 Third-Party Bookings
We act as an intermediary for third-party services. Cancellation policies and terms are subject to the individual providers' policies. We will assist with cancellations and changes but cannot guarantee refunds for third-party services.
4. Client Responsibilities
Clients are responsible for:
- Providing accurate information and documentation
- Maintaining valid travel documents and insurance
- Communicating changes or concerns promptly
- Following all local laws and customs during travel
5. Limitation of Liability
Elite Travel Crafters' liability is limited to the service fees paid. We are not liable for delays, cancellations, or issues caused by third parties, weather, natural disasters, or circumstances beyond our control.
6. Privacy and Confidentiality
We maintain strict confidentiality of client information and travel plans. Personal data is handled according to our Privacy Policy and applicable data protection laws.
7. Intellectual Property
All content, designs, and materials provided by Elite Travel Crafters remain our intellectual property. Custom itineraries are created exclusively for the commissioning client.
8. Cancellation Policy
Planning service cancellations must be made in writing. Refund eligibility depends on the stage of planning and third-party commitments already made on your behalf.
9. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, or government restrictions.
10. Dispute Resolution
Any disputes will be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
12. Contact Information
For questions about these Terms of Service, please contact us at:
Email: [email protected]
Phone: +1 (555) 123-TRAVEL